Article by Joe Dondero, Technical Services Manager at Sonny’s CarWash Chemistry: Winter – especially in northern climates – brings unique challenges for your car wash and your chemistry. But, Mother Nature’s coldest months don’t have to slow you down.
Water-based chemical products exposed to low or freezing temperatures are susceptible to viscosity changes and potentially visible separation. This can happen inside the original container or after dispensing, if not handled properly. Our chemical products are formulated to be generally freeze/thaw stable and are usable after temperatures normalize.
Shipping Precautions
Between Nov. 1 and April 15, we take several precautions to protect our products from the cold.
Utilize “Protect from Freeze” LTL shipping and avoid shipping on Fridays or during freeze embargos (unless waived by the customer).
For full TL shipments, you can request a climate-controlled reefer truck when you place your order.
Storage and Handling Recommendations
Follow these best practices to ensure your chemistry doesn’t miss a beat over the winter.
- Normalize Before Use. Allow products to reach room temperature and gently shake the container to ensure the product is thoroughly mixed and uniform before placing online.
- Consistent Temperature. Store products at a consistent temperature, ideally above 60°F (15.6°C). Storing products below this threshold may require dispensing adjustments.
- Elevate Containers. Do not store containers directly on the floor. Use insulation materials like wood or Styrofoam to prevent cold transfer from the ground.
- Avoid Cold Spots. Keep products away from doors, drafty areas, and backroom cold zones. Move them indoors promptly after delivery.
- Use Concentrated Products. Typically, higher concentrated products may be more prone to temperature-related fluctuations, but may be less susceptible to freezing during storage and transport. Consider using products such as Refined by DiamondShine, Mothers Automated Solutions®, and Bullseye Ultra.
About the author
Joe Dondero – Technical Services Manager
Joe Dondero is the Technical Services Manager for Sonny’s CarWash Chemistry. He has nearly 30 years of experience in the car wash and chemistry fields. Joe ensures Sonny’s service reps and customers have options to achieve the best possible wash quality for each situation, and he loves the challenge of finding the best solution in an always-changing industry.
For more information visit https://www.diamondshine.com/, email info@diamondshine.com, or Call 440-585-1100.



