Rinsed Virtual Masterclass: Did you know that highly satisfied car wash members generate 40% more first-year revenue than unsatisfied ones? Happy customers stay longer, upgrade their plans, and continue to come back. But creating that kind of loyalty is challenging, especially on busy days or across multiple locations.
Virtual Masterclass: October 22, 12:00 PM CDT, 1:00 PM ET
That’s why we’re hosting a virtual masterclass with Sud Stop Car Wash focused on all things customer service. You’ll learn how to deliver customer experiences and support that creates raving fans of your wash both online and on-site.
After this conversation, you’ll know how to:
- Audit your customer journey to reduce friction and improve satisfaction
- Design memorable experiences that stand out from competitors
- Deliver exceptional support across phone, digital, and in-person interactions
- Empower staff and leverage technology for smooth, consistent service
- Turn every visit into a loyalty-building opportunity
Speakers:
Braxton McKee – Senior Content Marketing Manager – Rinsed
Chris Peters – Senior Director of Marketing – Sud Stop Car Wash
Allison Ekstrom – Customer Care Administrator – Sud Stop Car Wash
